SWS Group Privacy Policy

Please direct all enquiries regarding our Privacy Policy to admin@swsgroup.com.au or call 08 9336 6944


SWS GROUP respects each individual’s right to personal privacy. This website privacy notice explains our policy for dealing with personal information that we collect through this website.

By accessing or using this website you acknowledge and agree to be bound by this privacy notice.

Throughout this notice, we refer to your “personal information” which means information which identifies you as an individual or from which your identity can be reasonably ascertained. Your home address and home telephone number are examples of personal information.

From time to time we will post any changes to this website privacy notice on this website. We therefore encourage you to check this page from time to time.

In addition to the provisions of this website privacy notice, there may also be specific and additional privacy provisions that apply to certain sections of the website. Because those specific and additional provisions also relate to your privacy protection, we recommend that you review them wherever they appear. In the event of any inconsistency between the provisions of this website privacy notice and those other specific and additional provisions, the specific and additional provisions will prevail.

Information collected


The information about you which we may collect through the website includes the following:

  • information collected when you register or update an online profile, which may include personal information such as your name and contact details;
  • the content of electronic forms you submit via the website or requesting us to provide services or information, or take action;
  • any messages or comments you submit to us via the website – for instance via an email;
  • information collected when you participate in any online survey appearing on this website from time to time; and
  • information you provide via email by way of application for an employment position with the firm.

Feel free to browse some information-only areas of the website without providing any personal information, but you should note that the information set out in the web site is general in nature and we may not be able to provide the full range of services through the website if we are not provided with the information outlined above.
We collect your IP address that could be used to help diagnose problems with our server. Your IP address could also be used to gather broad demographic information.
We use cookies on certain pages of our site. Cookies are stored on your hard drive, not on our site. Most cookies are “session cookies” which means that they are automatically deleted at the end of each session. A cookie itself does not have the ability to automatically collect personal information about you. A cookie can store certain information that identifies your computer to us so that you don’t have to re-enter information as frequently when you use our site.


Our site’s optional “Contact Us” page asks users to give us contact information including your name, email address and phone number. Contact information is used to contact you to provide more information about SWS Group and its services by means of our periodic newsletter. Such email messages will provide you with an “unsubscribe” option, which you can use to request not to receive further emails.


In common with many commercial websites we may also collect aggregated information which tells us about visitors to the website but not the identity of those visitors. For example, we may collect information about the date, time and duration of visits and which pages of the website are most commonly accessed. This information is used by us to help to administer and improve the website.

Third party tracking tools


We also use third party tracking tools to improve the performance and features of our website. These third party tracking tools are designed to collect only Non-Personal Information about your use of our website. However, you understand that such tools are created and managed by parties outside our control. As such, we are not responsible for what information is actually captured by such third parties or how such third parties use and protect that information.

The use of the collected data


The data is collected to allow us to provide our services, as well as for the following purposes: Re-marketing and Behavioural Targeting, Advertising, Analytics, Interaction with external social networks and platforms.

Detailed information on the processing of collected data

Personal data is collected for the following purposes and using the following services:

  • Analytics The services contained in this section enable the Owner to monitor and analyse web traffic and can be used to keep track of User behaviour.
  • Facebook Ads conversion tracking (Facebook) Facebook Ads conversion tracking is an analytics service provided by Facebook, Inc. that connects data from the Facebook advertising network with actions performed on our website.Data collected: Cookie and Usage Data. Facebook’s Privacy Policy
  • Google AdWords conversion tracking (Google) Google AdWords conversion tracking is an analytics service provided by Google, Inc. that connects data from the Google AdWords advertising network with actions performed on our website.Data collected: Cookie and Usage Data. Google’s Privacy Policy
  • Google Analytics (Google) Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of our website, to prepare reports on its activities and share them with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. Data collected: Cookie and Usage Data. Google’s Privacy Policy – Opt Out
  • Remarketing and Behavioural Targeting These services allow us and our partners to inform, optimize and serve advertising based on past use of our website by the user. This activity is performed by tracking Usage Data and by using Cookies, information that is transferred to the partners that manage the remarketing and behavioural targeting activity.o AdRoll (Semantic Sugar, Inc.)
  1. AdRoll is an advertising service provided by Semantic Sugar, Inc.Data collected: Cookie and Usage Data. AdRoll’s Privacy Policy
  2. AdWords Remarketing (Google)
  3. AdWords Remarketing is a Remarketing and Behavioural Targeting service provided by Google Inc. that connects the activity of our website with the Adwords advertising network. Data collected: Cookie and Usage Data. Google’s Privacy Policy – Opt Out
  4. Remarketing through Google Analytics for Display Advertising (Google) Google Analytics for Display Advertising is a Remarketing and Behavioural Targeting service provided by Google Inc. that connects the tracking activity performed by Google Analytics and its Cookies with the Adwords advertising network. Data collected: Cookie and Usage Data. Google’s Privacy Policy – Opt Out

Use and disclosure of information

We may share personal information with third parties including our associated offices, your professional advisers and organisations with whom we have co-promotional arrangements (and any third parties used in administering those arrangements).

We may also share personal information with other service providers including organisations that assist us by providing archival, auditing, consulting, mailhouse, delivery, technology and security services.

In addition to providing our services to you, we may use or disclose personal information that we collect about you:

  • for the purposes for which it was collected;
  • where you have consented to the use or disclosure;
  • to maintain our relationship with you;
  • for purposes related to SWS Group research, planning, service development, security and risk management;
  • where a third party acquires or wishes to acquire, or makes inquiries in relation to acquiring, an interest in SWS Group; or
  • to the extent that we are required or authorised by law to do so.


We may also use your personal information to keep you informed of our services, events, developments in the law and other matters. If you do not wish to be contacted for those purposes, please contact us by email to admin@swsgroup.com.au. We aim to provide you with information and invitations that we consider may be of interest or relevance to your business.

From time to time our website may offer chats, forums or message boards. Information posted in these venues becomes public knowledge.

As you browse www.swsgroup.com.au, advertising cookies will be placed on your computer so that we can understand what you are interested in. Our display advertising partner, AdRoll, then enables us to present you with re-targeting advertising on other sites based on your previous interaction with www.swsgroup.com.au The techniques our partners employ do not collect personal information such as your name, email address, postal address or telephone number.

You can visit this page (http://www.networkadvertising.org/choices/) to opt out of AdRoll and their partners’ targeted advertising.

Links

This website may, from time to time, contain links to the websites of other organisations which may be of interest to you. Linked websites are responsible for their own privacy practices and you should check those websites for their respective privacy statements and terms of use.

We also make no representation as to accuracy or completeness of the information contained in such third party websites.

Security

We use a number of mechanisms to protect the security and integrity of your personal information.

Unfortunately, no data transmission over the internet can be guaranteed as completely secure. So while we strive to protect such information, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

Once any personal information comes into our possession, we will take reasonable steps to protect that information from misuse and loss and from unauthorised access, modification or disclosure.

Some sections of the website may protect your personal information by requiring you to use a password. For your own protection, we require you to keep this confidential and to change your password regularly.

Access to information

If you wish to request access to any other personal information which we hold about you as a result of our information collection practices outlined in this website privacy notice, please contact us by email to admin@swsgroup.com.au and provide as much detail as you can about the particular information you seek in order to help us retrieve it.
An access fee may be charged to cover our costs of providing the information to you.

Unsubscribe

You are entitled to have access to any personal information relating to you which you have previously supplied to us over this website. You are entitled to edit or delete such information unless we are required by law to retain it.

This site gives user the option for removing their information from our database to not receive future communications or to no longer receive our service. Please send email to admin@swsgroup.com.au to modify or delete personal information or to opt out of future communications.

Contact details

If you have any questions or feedback about privacy, or wish to make a complaint about the way in which we have handled your personal information, please contact the SWS Group Privacy Officer by email to admin@swsgroup.com.au