I'm sure you agree that booking accommodation is more than just a place to sleep. For most, it's the full experience of top-quality service, beautiful facilities and an overall essence of luxury. As part of this experience, high-quality linens are a must, but as a business, it may not be efficient to handle them yourself. With time, staffing, and capital investment to consider, let us walk you through how outsourcing your linen may be the best option.
What is a Linen Rental Service
We’ll start by saying what linen rental service is not. It's not tablecloths and napkins for one-off events like parties or weddings. Instead, it's weekly cleaning and delivery service for places like hotels and restaurants that need to keep a stock of clean linens every week. This includes towels, bed sheets, tea towels, napkins and tablecloths.
Your business will have a specific day and time to pick-up your dirty linens and drop off fresh, clean and pressed linens so you never have to worry about running out. It really is a simple process, designed to make operations run smoother for your facility:
- An expert will assess your needs and create a linen program that’s right for you
- Clean linens are dropped off weekly at a set day and time
- Dirty linens and washed and pressed at a laundry facility
- Linens are hand-inspected to remove ripped or damaged items
The Benefits of Outsourcing Your Linen
Benefit 1 - It allows you to focus on the core of your service
Accommodation sites are big businesses to run. They require attention in a huge range of areas including food service, housekeeping, and hosting events to name a few. Having your hotel laundry taken care of allows you to have one less task to worry about so you can focus on the work you love. Outsourcing your linen can give you more time to focus on your core service so you can ensure you’re providing top-quality service to your guests and leaving them with a good lasting impression.
If you can get the menial tasks out of the way, you have a greater capacity to meet the needs of your hotel guests, and even find time to focus on the growth of your business. This can lead to greater guest satisfaction overall and improved efficiency across your operations.
Benefit 2 - It helps save on storage space
It’s quite obvious that hotel laundry tends to consume a lot of space. With a huge amount of bed sheets, towels, tablecloths and other fabric goods in use, plus the need for an abundance of spare stock, you may have multiple storage spaces housing your linens. If you’re laundering in-house, the equipment necessary could also be filling up value space that could be put to better use for your business. When you choose to outsource your hotel linen, these spaces can be retrieved and devoted to more productive uses.
Benefit 3 - It reduces fixed expenditures and capital outlay
Installing and running hotel laundry facilities requires a considerable amount of funding, both in upfront costs and month-to-month expenditures. For equipment that can handle the high quantity of linen a hotel processes, you are looking at expensive, industrial-quality appliances. From washing machines to dryers, flatwork irons or roller presses, this equipment is an expensive upfront investment with considerable maintenance needs. You then also have to consider the electricity costs of the consistent operation of these major appliances, as well as keeping stock of high-quality detergents.
Choosing to outsource means all of this cost is off your shoulders and onto ours which can give you space to invest in higher-quality linens to show your guests true luxury for a low cost to you.
Benefit 4 - It ensures a professional touch
When guests first come to your hotel, they will most likely jump on the bed and appreciate the beauty of their accommodation. First impressions truly count, and providing clean, high-quality bed linen and towels is of prime importance. Hiring a professional laundry company like Cleantex will ensure that the linen in your hotel is to the highest standard always.
Benefit 5 - Hygiene is kept to the highest standards
A clean hotel room is one that not only appears clean at first glance, but it is also one that is ultimately free from any bacteria left by the previous guest. This all boils down to proper cleaning and hygiene regimes. Outsourcing linen services can assist with this.
Towels and sheets are one of the most important items in your hotel room, so it's crucial that you offer your members good quality ones. Having your linens laundered ensures that the linen your customers are using not only looks and smells clean but are also professionally sanitised and meet very specific cleaning criteria. This limits the build-up of bacteria and germs that can spread from guest to guest. Not only will it give you — as a business owner — a piece of mind, but it can help you manage and control the overall sanitation levels of your facility. Your customers will also appreciate the level of care you’ve put into their health and well-being, for the ultimate getaway experience.
Purchasing a linen service promises your members quality control (towels need to be replaced more regularly than you might think). It's important to take advantage of a professional cleaning and sanitation cycle to ensure your hotel’s linens are pristine and your guests feel satisfied. Your hotel is a business, and you would do well to treat it like one. That means making sure everything you do is geared towards giving your guests the best experience and keeping them coming back for more, not with a visit to the doctor for an unsightly rash.
Benefit 6 - It's convenient
Outsourcing your hotel linen offers a hassle-free solution to housekeeping laundry and staff uniforms. For many, the thought of having to go home, wash and then iron their own work uniform is not something they relish doing. Choosing a rental uniform service means your staff will also be looking good with no extra work for you or your employees. For both uniform and linens, you can set your schedule so you don't ever have to worry about running low and causing discomfort for your guests. With everything taken care of and a seamless integration into your workplace, your linen delivery partner will pick up and deliver as you need.
How Hotels Can Utilise Linen Rental
Bed Linen
Good bed linen for your hotel is paramount for any accommodation. A nice bed and somewhere to stay is often the main reason a guest is at your hotel. Using pristine white bed sheets assure guests that the bed is clean and fresh. Furthermore, because they look and feel so clean, they also give your guests the impression of luxury - even if the hotel itself is inexpensive. Guests expect their hotel bedding to be the same, if not better, quality than their bed at home. Cleantex offers top-quality luxury bed linen with cotton and polyester blends for softness, and a range of thread counts available.
Towels
Towels can also add to a good first impression. When guests check into their hotel room, one of the first things they may do is take a shower. Guests will often look to see if the towels are clean, thick, luxurious, and well-presented. Making a great impression in a hotel is key to encouraging positive reviews, and it’s no doubt that the cleanliness and presentation of your luxury bath and hand towels are a subtle but important detail.
Ensure your guests are impressed with their stay by providing them with the comfort of clean fresh linen. Cleantex’s high quality range of bathroom towelling provided through our managed service is a convenient and affordable way to keep your guests happy, comfortable and content with their stay. Cleantex offers 100% Cotton Terry towels in various sizes and weights including washcloths, hand towels, bath towels and bath mats.
Staff Uniforms
Uniforms help solidify the bond between the staff as a team and keep your presentation to the highest standard of professionalism. By outsourcing uniforms, you can also invest in higher-quality uniforms for maximum comfort, safety and looks. Having clean, well-designed, and well-made uniforms contributes to that all-so-important first impression that accommodation facilities rely on. Employer-provided uniforms also save employees and employers money and when provided as part of a rental program, eliminate employee laundering time and expense.
The Cleantex range of high quality workwear ensures that all employees can look and feel professional while meeting hygiene standards. Our sales and service professionals can manage your program and inventory from start to finish, so you don’t have to worry about a thing. Make your life easier and leave the details to us.
Tea Towels
For any hotel that offers a hospitality service, tea towels are a key component. Tea towels are often used to polish glassware in hotel restaurants and bars, wipe tables, and keep things clean in the kitchen. By having your tea towels outsourced, you can ensure that you never run out of stock, and that they are properly clean to ensure top-notch hygiene in your food service area.
Cleantex provides a convenient and economical solution. Our fully managed tea towel rental service is flexible to the needs of your business needs, offering scheduled pick-up, professional laundering and delivery.
What To Consider When Choosing a Linen Service
Reliability
Reliability may be the most important part of choosing a linen provider. Unorganised services may struggle to keep track of your orders and could leave you and your guests high and dry. Choose a linen provider with a pristine reputation and clients that vouch for their services, Cleantex has a longstanding reputation across a huge range of industries for proven reliability every time.
Customer Service
Knowing that you’re receiving the best support and advice is key when investing in a new supplier partnership. Consider the staff you talk to and the support they are willing to offer to give you the best experience possible.
A Tailored Offering
Another consideration is knowing the full offering of your linen supplier. Offering a range of thread counts, sizes, styles, and weights across three core product ranges means that you can tailor the bed and bath linen requirements to the needs of your guests or customers. Further, ensure they are flexible with their service scheduling. You don’t want to be stuck on someone else's schedule when you’re in need of fresh linens. Pick a company that takes the time to understand your business so they can seamlessly integrate with your business.
Cleantex Linen Rental
Cleantex offers convenience at your finger tips. We are a trusted provider of high-quality uniforms and linens offering customised solution for a wide range of industries, including the hotel industry. When you become a Cleantex customer, you become a member of the Cleantex family. Meaning, you get the ‘family’ treatment - value, service that goes above and beyond, and a dedication to quality.
With an excellent team of textile rental professionals, Cleantex has the dedicated resources to deliver clean, fresh, quality linen to you, on time and every time. Our longstanding experience, high-quality systems and fully comprehensive delivery support, combine to meet the demands of businesses of all sizes.
When you outsource your linen or workwear from us at Cleantex, there will be a lot of things you no longer have to worry about like lost linen, stains and damage. We work closely with you to find the right products needed for your business and then we take care of everything else. So, you can free up time, personnel, space, and capital to make your core business the best it can be. To talk to one of our professionals contact us on (08) 9336 6944.
