FAQ

OPEN YOUR DOORS WITH CONFIDENCE

Focus on what you do best. We’ll focus on everything else.

While you’re doing what you’re passionate about, SWS Group is there doing the rest. We help Perth businesses with everything from hygiene, cleaning services and first aid supplies to uniforms and floor mats. So, you can do what you do best and open your doors with confidence every day.

Integrated hygiene solutions  are our business, and alongside our hygiene experts we have specialist businesses meeting the needs of specific businesses.

  • Experience – We’ve been caring for our customers for years, and this experience helps us to take care of our customers today. We are uniquely positioned to provide great service and guarantee satisfaction.
  • Knowledge – We know the business and we understand our customers’ needs. Our expertise helps customers save time and money so they can focus on what’s important: their own customers.
  • Service – We’re fast, dependable and local. Our service team gets to know our customers and their needs and you will see the same familiar face on every delivery.
  • Flexibility – We have programs to suit your growing and changing needs, including rent, lease or direct sale options. We’ll go above and beyond to respond to your changing needs and make adjustments as needed.

Q & A

SWS group values customer feedback – that’s why we conduct ongoing customer surveys. Our proactive approach through independent customer service reviews helps us understand our strengths and any unmet or changing needs.

Just contact us. Our Business Managers will meet with you face-to-face and determine your needs, requirements and preferences. He or she will develop a comprehensive program on the spot. Schedule your first service, and start using our services.

Making a switch isn’t always easy, but you can count on us to handle all the details. Just contact us and we’ll show you how simple it is to partner with us.

The SWS GROUP is committed to protecting any personal information that you provide to us. We believe it is important for you to know how we treat information about you that we may receive from this website.

At the SWS Group, we understand that sometimes you may need to cancel a service – and we’re sorry to hear you want to leave! If you wish to cancel your service contract, please call our office and speak with our customer representative.

Didn’t find the answer to your question? Please contact us today and one of our representatives will help get all of your questions answered.